Cox Customers Hit by Outage of Television, Internet Services

By Tom Bolton, Noozhawk Executive Editor | @tombol | Published on 10.21.2012 1:28 p.m.

A widespread outage affected Cox Communications customers in the Santa Barbara and Goleta areas Sunday, according to a company spokeswoman.

The outage, which affected a variety of Cox services — including cable television and Internet — began at mid-morning.

The spokeswoman said she did not know the number of customers affected, other than to say: “It’s a lot.”

Services were restored in at least some areas by early afternoon.

Check back with Noozhawk for updates as they become available.

— Noozhawk executive editor Tom Bolton can be reached at .(JavaScript must be enabled to view this email address). Follow Noozhawk on Twitter: @noozhawk, @NoozhawkNews and @NoozhawkBiz. Connect with Noozhawk on Facebook.

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» John Locke on 10.21.12 @ 02:01 PM

This is why bundling all of one’s services on a single wire, be it telephone or cable, is a really bad idea. Cox is very reliable, but if you’re a bundled customer you’re dead in the water (esp if you live in the Montecito cellphone shadow -which, BTW, affects many beyond the borders of Montecito).

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» 14noscams on 10.21.12 @ 02:24 PM

The west Mesa was affected - I’ve had to reset my modem & routers 3X this am, but internet is OK now.

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» MidwestGeek on 10.22.12 @ 09:02 AM

This is why I won’t subscribe to Cox’s VOIP telephone service.

Will cable subscribers receive a credit for service time lost?

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