Pixel Tracker

Monday, March 18 , 2019, 2:09 pm | Fair 67º


The Working Life: Grace Burns

Her job as an events manager for Citrix Online suits her skills, personality and love of travel

As an events manager for Citrix Online, Grace Burns produces an array of events, including trade shows, corporate events and holiday parties. “I love my job because the diversity of events keeps it interesting and requires me to be creative,” she says.
As an events manager for Citrix Online, Grace Burns produces an array of events, including trade shows, corporate events and holiday parties. “I love my job because the diversity of events keeps it interesting and requires me to be creative,” she says.  (Jenn Kennedy photo / www.kennedypix.com)

Last month, Grace Burns was in Berlin, New York, Las Vegas and Austin, Texas, with quick stop-offs in her hometown — Santa Barbara. A striking ethnic mix of Filipino, Scottish, Chinese, Spanish and Italian, Burns says it’s in her fiber to explore. As it turns out, the Citrix Online events manager has built a career that feeds her need to both travel and organize.

Raised in the sleepy California town of Porterville, Burns moved to Santa Barbara to attend UCSB for a political science and international relations degree.

“I always knew I wanted to work for a global company,” she said. “I had early ideas about becoming a diplomat, which may still happen.”

Burns graduated during the 1990s Internet boom and took the lure of the rising technology sector. Initially, Burns worked for Hewlett-Packard in marketing and public relations, then she moved to Citrix Online as senior manager of events.

Citrix Online, formerly Expertcity, was aqcuired by Citrix Systems in 2003. Its headquartered in Goleta, with offices in San Francisco, Colorado, Florida, Massachusetts, Australia, India and the United Kingdom. The company offers the portable desktop product GoToMyPC and the online meeting platform GoToMeeting.

Burns and a team of four people handle all North American events in person and work with internal cross teams to coordinate all other events. As a result, Burns travels about 50 percent of the time.

She produces an array of events, including trade shows, corporate events, sales meetings, staff training, product launches, executive meet-ups, symposiums and holiday parties. Each event has unique goals, focus and participants, so she has to frequently switch gears — and hats — to get the job done.

“I love my job because the diversity of events keeps it interesting and requires me to be creative,” Burns said.

While most people have attended events such as the ones Burns produces, few have been tasked with the numerous logistics involved. At the hub of these multipronged events, she interacts with executives, sales staff, engineers and vendors. A skilled multitasker, Burns must be organized, flexible and adaptable to solve any problems that arise.

“I’m part sociologist — attempting to get the desired result with millions of moving parts and various logistics,” she said. “I operate in chaotic order most days.”

Citrix Online was recently voted one of the best places to work for its corporate culture, leadership and work environment. Complete with a café, fitness center and basketball court, its headquarters rivals other known technology companies that provide employees a grown-up playground to blow off steam and build camaraderie.

“I get to work with smart, interesting people,” Burns said.

The company also supports corporate citizenship through sponsored philanthropic events such as bike building and annual time off for volunteering.

Despite the flagging economy, Citrix Online is booming, which keeps Burns busy. The company has plans to expand to Germany and France in the coming year and add to its staff of 800. Burns said she believes the Santa Barbara lifestyle also helps attract and retain good talent.

“I’ve had the luxury of hiring only the best because people want to work for an innovative company like Citrix Online and live in a such a gorgeous town,” she said.

Noozhawk contributor Jenn Kennedy can be reached at .(JavaScript must be enabled to view this email address). Click here to see more of her work. Follow Noozhawk on Twitter: @noozhawk or @NoozhawkNews.

Support Noozhawk Today!

Our professional journalists work tirelessly to report on local news so you can be more informed and engaged in your community. This quality, local reporting is free for you to read and share, but it's not free to produce.

You count on us to deliver timely, relevant local news, 24/7. Can we count on you to invest in our newsroom and help secure its future?

We provide special member benefits to show how much we appreciate your support.

I would like give...
Great! You're joining as a Red-Tailed Hawk!
  • Ask
  • Vote
  • Investigate
  • Answer

Noozhawk Asks: What’s Your Question?

Welcome to Noozhawk Asks, a new feature in which you ask the questions, you help decide what Noozhawk investigates, and you work with us to find the answers.

Here’s how it works: You share your questions with us in the nearby box. In some cases, we may work with you to find the answers. In others, we may ask you to vote on your top choices to help us narrow the scope. And we’ll be regularly asking you for your feedback on a specific issue or topic.

We also expect to work together with the reader who asked the winning questions to find the answer together. Noozhawk’s objective is to come at questions from a place of curiosity and openness, and we believe a transparent collaboration is the key to achieve it.

The results of our investigation will be published here in this Noozhawk Asks section. Once or twice a month, we plan to do a review of what was asked and answered.

Thanks for asking!

Click Here to Get Started >

Reader Comments

Noozhawk is no longer accepting reader comments on our articles. Click here for the announcement. Readers are instead invited to submit letters to the editor by emailing them to [email protected]. Please provide your full name and community, as well as contact information for verification purposes only.

Meet Your Realtor Sponsored by Village Properties

Photo of Gary Welterlen and Carla Reeves
Gary Welterlen and Carla Reeves
"We both love this business. We strive to make life long relationships from each real estate transaction."

Full Profile >

Daily Noozhawk

Subscribe to Noozhawk's A.M. Report, our free e-Bulletin sent out every day at 4:15 a.m. with Noozhawk's top stories, hand-picked by the editors.

Sign Up Now >