Monday, April 23 , 2018, 8:32 pm | Fair 54º

 
 
 
 

Business

Florence Chan Joins CenCal Health as Director of Health Services

CenCal Health is pleased to announce Florence Chan, RN, BSN, MBA, as its new director of health services.

Chan
Florence Chan

Chan most recently served as the director of authorization and utilization management units for the Contra Costa Health Plan in Martinez.

During her time with the Contra Costa Health Plan, Chan oversaw employees, assisted the county with the third party administration of the Basic Health Care/Low Income Health Programs as defined by the State of California and Contra Costa County Board of Supervisors, and acted as the clinical and technical liaison for the county’s health delivery system, community providers, CCHP staff and committees.

Prior to being named the director of authorization and utilization management units for the Contra Costa Health Plan, Chan was the senior case manager/utilization management coordinator for Pacific Health Care in Pleasanton, and the utilization review coordinator and patient services case coordinator at Santa Clara Valley Medical Center.

She has also served as a medical assistant instructor at Western Career College in San Leandro.

Chan received her master's degree in business administration from the University of Phoenix and her bachelor of science degree in nursing from San Jose State University.

She is certified by the Public Health Nursing (PHN), Certified Case Manager (CCM), EPIC Tapestry and EPIC Utilization Management and Case Management. She is also in the process of achieving her certification in Professional in Healthcare Quality (CPHQ).

— Amy Bernstein is a publicist representing CenCal Health.

  • Ask
  • Vote
  • Investigate
  • Answer

Noozhawk Asks: What’s Your Question?

Welcome to Noozhawk Asks, a new feature in which you ask the questions, you help decide what Noozhawk investigates, and you work with us to find the answers.

Here’s how it works: You share your questions with us in the nearby box. In some cases, we may work with you to find the answers. In others, we may ask you to vote on your top choices to help us narrow the scope. And we’ll be regularly asking you for your feedback on a specific issue or topic.

We also expect to work together with the reader who asked the winning questions to find the answer together. Noozhawk’s objective is to come at questions from a place of curiosity and openness, and we believe a transparent collaboration is the key to achieve it.

The results of our investigation will be published here in this Noozhawk Asks section. Once or twice a month, we plan to do a review of what was asked and answered.

Thanks for asking!

Click Here to Get Started >

Support Noozhawk Today

You are an important ally in our mission to deliver clear, objective, high-quality professional news reporting for Santa Barbara, Goleta and the rest of Santa Barbara County. Join the Hawks Club today to help keep Noozhawk soaring.

We offer four membership levels: $5 a month, $10 a month, $25 a month or $1 a week. Payments can be made through PayPal below, or click here for information on recurring credit-card payments.

Thank you for your vital support.


Maestro, Mastercard, Visa, American Express, Discover, Debit

Reader Comments

Noozhawk is no longer accepting reader comments on our articles. Click here for the announcement. Readers are instead invited to submit letters to the editor by emailing them to [email protected]. Please provide your full name and community, as well as contact information for verification purposes only.

Daily Noozhawk

Subscribe to Noozhawk's A.M. Report, our free e-Bulletin sent out every day at 4:15 a.m. with Noozhawk's top stories, hand-picked by the editors.

Sign Up Now >

Meet Your Realtor Sponsored by Village Properties

Photo of John Sener
John Sener
"I am known for tenacity, diligence, honesty, and sound decision making with the ultimate goal of closing every transaction to the satisfaction of all involved parties."

Full Profile >