Pixel Tracker

Sunday, December 16 , 2018, 9:45 pm | Fair 52º


Inc. Magazine Shines Spotlight on Ablitt’s Fine Cleaners & Launderers

The Ablitt’s Fine Cleaners & Launderers customer service team, from left, Mark, Danny, Marco, Sarah, Mari and Victoria.
The Ablitt’s Fine Cleaners & Launderers customer service team, from left, Mark, Danny, Marco, Sarah, Mari and Victoria. (Ablitt’s Fine Cleaners & Launderers photo)

Most South Coast residents know Ablitt's Fine Cleaners & Launderers for their workmanship, free pickup and delivery, and the place where everyone sends their wedding dress.

But, did you know that on a national level Ablitt’s is known as a model for businesses trying to tap into the deep abilities and intrinsic drive of their team of employees to grow a company?

So says Inc. Magazine.

In the case study, “A Simple Formula to Engage Your Team to Reach a Goal,” Inc. columnist David Finkel examined Ablitt’s “concierge” level service, which offers complimentary pickup and delivery and delivery from clients’ home or office, according to Sasha Ablitt, owner of the Santa Barbara landmark business.

Specifically, it’s not concierge service that’s the focus of the case study; it’s about the formula applied to the service that grew the number of Ablitt’s concierge level clients through the roof.

Finkel’s formula?

A clear objective + a simple, real-time scoreboard + a little fun and creativity = An engaged, aligned team focused on one of your most important objectives.

He contends that the formula can be applied, along with innovative, sound business best practices, in any industry, including a second-generation, family-owned dry cleaners in Santa Barbara.

Ablitt's is located at 14 W. Gutierrez St. in downtown Santa Barbara. Click here for more information.

— Jennifer Goddard Combs is a publicist representing Ablitt's Fine Cleaners & Launderers.

Support Noozhawk Today

You are an important ally in our mission to deliver clear, objective, high-quality professional news reporting for Santa Barbara, Goleta and the rest of Santa Barbara County. Join the Hawks Club today to help keep Noozhawk soaring.

We offer four membership levels: $5 a month, $10 a month, $25 a month or $1 a week. Payments can be made using a credit card, Apple Pay or Google Pay, or click here for information on recurring credit-card payments and a mailing address for checks.

Thank you for your vital support.

Become a Noozhawk Supporter

First name
Last name
Select your monthly membership
Or choose an annual membership

Payment Information

Membership Subscription

You are enrolling in . Thank you for joining the Hawks Club.

Payment Method

Pay by Credit Card:

Mastercard, Visa, American Express, Discover
One click only, please!

Pay with Apple Pay or Google Pay:

Noozhawk partners with Stripe to provide secure invoicing and payments processing.
You may cancel your membership at any time by sending an email to .(JavaScript must be enabled to view this email address).

  • Ask
  • Vote
  • Investigate
  • Answer

Noozhawk Asks: What’s Your Question?

Welcome to Noozhawk Asks, a new feature in which you ask the questions, you help decide what Noozhawk investigates, and you work with us to find the answers.

Here’s how it works: You share your questions with us in the nearby box. In some cases, we may work with you to find the answers. In others, we may ask you to vote on your top choices to help us narrow the scope. And we’ll be regularly asking you for your feedback on a specific issue or topic.

We also expect to work together with the reader who asked the winning questions to find the answer together. Noozhawk’s objective is to come at questions from a place of curiosity and openness, and we believe a transparent collaboration is the key to achieve it.

The results of our investigation will be published here in this Noozhawk Asks section. Once or twice a month, we plan to do a review of what was asked and answered.

Thanks for asking!

Click Here to Get Started >

Reader Comments

Noozhawk is no longer accepting reader comments on our articles. Click here for the announcement. Readers are instead invited to submit letters to the editor by emailing them to [email protected]. Please provide your full name and community, as well as contact information for verification purposes only.

Daily Noozhawk

Subscribe to Noozhawk's A.M. Report, our free e-Bulletin sent out every day at 4:15 a.m. with Noozhawk's top stories, hand-picked by the editors.

Sign Up Now >

Meet Your Realtor Sponsored by Village Properties

Photo of Elizabeth Wagner
Elizabeth Wagner
"I consider myself to be an up front and honest agent and willing to talk my clients out of purchasing a property that isn’t right for them or won’t meet their needs in a year or two."

Full Profile >