Pixel Tracker

Sunday, December 9 , 2018, 12:20 pm | Fair 66º


John Daly: Are You Sabotaging Yourself with Technology? Cell Phones, Part 1

[Noozhawk's note: Third in a series. Click here for a related article.]

Communications Technology

Many people don’t realize that while job searching they sabotage their chances with the wrong communication techniques. The three main culprits are cell phones, email and social media. Part one of this process deals with cell phones.

Cell Phones

What does your voice mail message say about you? If I call and get, “This is James, dude. Wad up?” What kind of impression have you given me? Your message should reflect a professional tone with a concise message. Do you want your potential boss to be greeted with “wad up”? So, when you’re ready to go into the workforce, change it.

I suggest instead something like, “Hi, this is James. I’m sorry I can’t take your call right now, but if you’ll leave me your name and telephone number I will get back to you as soon as possible. Thanks for calling.”

Most of all, understand the people you are with should always take precedent over phone calls or text messages. Let’s review some business phone etiquette:

» Do not make or receive calls during a business meeting. Let your voicemail take your calls. Place your phone on silent or vibrate at that time. The same is true for text messages.

» If you are expecting an important call or text that cannot be postponed, prior to the meeting's start alert people to the situation.

» If you receive the call, step away from the meeting and keep the call brief. Use discretion when discussing private matters. Keep your voice low in consideration of those around you.

» Do not use your cell phone for talking or texting while driving unless you have a Bluetooth device.

» Never text message while in motion, during religious services, funerals, weddings, court proceedings or while sitting at a dining table.

» Return all phone calls within 24 hours.

Because I follow these guidelines, I’m put off when those with whom I’m meeting start taking calls or messages during my time with them. Taking phone calls or texting with others tell those you are with that they aren’t as important to you as the person on the phone.

How did this mindset come about for me? When my granddaughters were 14 and 13 years old, they used to visit my wife and me for two weeks every summer. That was always an extremely busy work time for me, and I was constantly on my cell phone when I was with them. During one visit, they drew a picture of my wife and me on the front of a thank-you card they made for us. The picture showed my wife taking a tray of cookies out of the oven. I was standing next to her with a cell phone in my ear.

When I saw that, it hit me. I had been sending the wrong message to those kids! From that summer forward, when I was with my grandchildren, my cell phone was off. I’d check messages away from them, but they never saw me with my phone stuck to my ear again.

My story is important because sometimes we aren’t aware of the negative impressions we create for others. Be aware of the unspoken messages you send to people.

Great Video Information

<iframe title="Video: Communication Skills Training: Cell Phone Etiquette: Send this to THAT PERSON" width="629" height="354" src="//www.youtube.com/embed/Ip0H6HhXKSM" frameborder="0" allowfullscreen></iframe>
(danoconnortraining.com video)

5 Keys to Successful Cell Phone Etiquette

» Record a professional voice mail message and ringtone.

» When with others, put your cell phone on silent or vibrate.

» If you must take an important call or text, apologize in the beginning of your meeting and explain that you must be available.

» If you must take a call or text, excuse yourself and step away to a private place and keep the call brief.

» Return phone calls within 24 hours.

Action Item: Try using the above techniques. People will view you in a more positive light.

Next week we’ll talk about Email and Social Media.

John Daly is the founder and president of The Key Class, the go-to guide for job search success. Click here to learn more about The Key Class or get information on Thursday night classes in Santa Barbara.

Support Noozhawk Today

You are an important ally in our mission to deliver clear, objective, high-quality professional news reporting for Santa Barbara, Goleta and the rest of Santa Barbara County. Join the Hawks Club today to help keep Noozhawk soaring.

We offer four membership levels: $5 a month, $10 a month, $25 a month or $1 a week. Payments can be made using a credit card, Apple Pay or Google Pay, or click here for information on recurring credit-card payments and a mailing address for checks.

Thank you for your vital support.

Become a Noozhawk Supporter

First name
Last name
Select your monthly membership
Or choose an annual membership

Payment Information

Membership Subscription

You are enrolling in . Thank you for joining the Hawks Club.

Payment Method

Pay by Credit Card:

Mastercard, Visa, American Express, Discover
One click only, please!

Pay with Apple Pay or Google Pay:

Noozhawk partners with Stripe to provide secure invoicing and payments processing.
You may cancel your membership at any time by sending an email to .(JavaScript must be enabled to view this email address).

  • Ask
  • Vote
  • Investigate
  • Answer

Noozhawk Asks: What’s Your Question?

Welcome to Noozhawk Asks, a new feature in which you ask the questions, you help decide what Noozhawk investigates, and you work with us to find the answers.

Here’s how it works: You share your questions with us in the nearby box. In some cases, we may work with you to find the answers. In others, we may ask you to vote on your top choices to help us narrow the scope. And we’ll be regularly asking you for your feedback on a specific issue or topic.

We also expect to work together with the reader who asked the winning questions to find the answer together. Noozhawk’s objective is to come at questions from a place of curiosity and openness, and we believe a transparent collaboration is the key to achieve it.

The results of our investigation will be published here in this Noozhawk Asks section. Once or twice a month, we plan to do a review of what was asked and answered.

Thanks for asking!

Click Here to Get Started >

Reader Comments

Noozhawk is no longer accepting reader comments on our articles. Click here for the announcement. Readers are instead invited to submit letters to the editor by emailing them to [email protected]. Please provide your full name and community, as well as contact information for verification purposes only.