The Santa Barbara Community Development and Public Works (CDPW) departments public counters will be open to the public by appointment only starting Oct. 5 at 630 Garden St.

In March, CDPW established designated self-service “Drop-off/Pickup” areas for Building Safety, Planning, Public Works, and Records and Archive counter needs.

To further improve the process, CDPW will now offer in-person public counter appointments to facilitate quicker resolution and improve the efficiency of customer requests specific to building permits, property development, and over-the-counter Public Works permits.

Visit the Public Counter Appointments page for more information on how to schedule an in person or virtual appointment. Consultation by phone or email will continue to be available during regular business hours with the goal of providing responses to voicemails and email inquiries within one business day.

Appointments with a Spanish-speaking representative are available by calling or emailing the public counters directly; phone numbers and email addresses listed below.
Building and Safety Counter, 805-564-5485,
Planning and Zoning Counter 805-564-5578,
Public Works Counter, 805-564-5388,
Records and Archives Counter, 805-564-5454 ext. 4548,

Regular business hours are 8:30 a.m.-4:30 p.m. Monday through Thursday and alternate Fridays.