Telephone troubles have been reported in the Lompoc Valley and other areas of Santa Barbara County.

On Thursday morning, the Lompoc Police Department put a post on Facebook about an outage affecting residential and business customers.

“Verizon and Frontier are aware of the outage affecting homes and businesses countywide and are actively working to fix all phone lines,” the Police Department said.

“The Lompoc Police Department cannot receive your regular phone calls or 9-1-1 calls; however, all the 9-1-1 calls are re-routed to be answered by the Santa Barbara County Sheriff’s Office.”

That means any emergency calls within the Lompoc city limits will be answered by the sheriff’s dispatchers and re-directed to the Lompoc Police Department for their officers to respond.

“The Lompoc Police Department urges the citizens of Lompoc to call 9-1-1 in case of any emergency, even though the Santa Barbara County Sheriff’s Office dispatchers will answer the phone call. Lompoc citizens can rest assured that the Lompoc Police Department and Fire Department will still respond to any emergency reported.”

The phone company’s crews were working to fix the problem and Lompoc Police said they would provide an update when available. 

Lompoc Unified School District officials also alerted families about the trouble.

“It is a Frontier issue and we have no estimated time for the repair to be completed. In the event of an emergency, please email the school site.”

Residents in the Santa Ynez Valley and Los Alamos also noted troubles with their Frontier landline telephones and internet services. 

Noozhawk North County editor Janene Scully can be reached at jscully@noozhawk.com. Follow Noozhawk on Twitter: @noozhawk, @NoozhawkNews and @NoozhawkBiz. Connect with Noozhawk on Facebook.