Lompoc utility payments are now being accepted by phone. However, the city’s billing system, which is undergoing a transition, is still not fully functional, and online billing is not yet active.

Lompoc is rolling out the latest phase of a new financial management system, and hopes to have the new online bill pay system up and running soon. The city will let the community know as soon as online billing is active, and billing is again fully functional.

Those looking to make a payment over the phone should call 875-8255 or 875-8259. Customers are asked to be patient, as the city’s billing and treasury divisions have been experiencing a heavy influx of calls.

Payments are also being accepted via the drop box in the parking lot near the entrance to City Hall and by mail.

Those looking to start or stop utility service during this time period may email utilityconnections@ci.lompoc.ca.us.

Lomoc will let customers know via the city website www.cityoflompoc.com and city social media channels as soon as it has firm information on when the new online bill pay system will be up and running.

Due to the pandemic, there are currently no penalties for late utility bill payments and no utility disconnections.

The city is undergoing a critical phase in the transition to a new financial management system. A highlight of the latest phase in the transition to the new Munis Financial Management System will be an online payment portal with no fees for customers.

This transition marks one of the final phases in the implementation of the Munis Financial Management System, a process that began in 2017. The rollout is expected to be finalized in mid 2022.