Santa Barbara County Planning and Development Department has initiated a new online permitting system, which it says will revolutionize the permit application process.

Beginning July 5, applicants will be able to apply for permits online, tracking their permitting status, and managing application resubmissions all on one platform.

The online permitting, done through the Accela Citizen’s Access Portal, aims to enhance customer service and streamline the permitting process for the community, the county said.

“We are committed to providing exceptional service and embracing technology advancements to improve the experience for our community members,” said Lisa Plowman, planning and development director.

“The online permitting system will increase efficiency, reduce paperwork and expedite the review process,” she said.

To use the system, applicants must register as Accela users. Information on how to register now, can be found in the Accela Registration Guide.

Note that the department will no longer accept hard-copy applications, all submissions must be made through the Accela system.

To ensure a smooth transition, the Planning and Development Department will not accept new applications from 5 p.m. June 23 through 8 a.m. July 5 unless it is a simple over-the-counter permit (e.g., re-roof, water heater replacement, simple electrical permit).

Residents who already have an application in progress and wish to submit revisions before July 5, can do so through your existing Box account. However, for revisions after July 5, you will need to register with Accela and link your application(s) to your account. This can be done by emailing AccelaCitizenPortal@countyofsb.org.

For registration assistance or any issues related to the new online permitting system, contact AccelaCitizenPortal@countyofsb.org. Be sure to include “Planning” or “Building” in the subject line to route the question appropriately.

The Accela Citizen Portal is already used for cannabis business licensing. It will be expanded to additional county departments in the months to come.