Pixel Tracker

Friday, December 14 , 2018, 5:26 am | Fair 50º


MedBridge Has New Management Tier

Team is link between company’s executive leaders, mid-level managers and staff

New senior management reports to Dave Odell, MedBridge president/CEO.
New senior management reports to Dave Odell, MedBridge president/CEO. (MedBridge)

MedBridge, a Santa Barbara-based provider of ambulatory surgery center (ASC) and physician practice development, management, consulting and revenue cycle services, has implemented a corporate infrastructure change through the creation of a senior management team.

Comprised of four instrumental MedBridge decision-makers, this new group of senior management reports to Dave Odell, president/CEO, and Ruth Loomer, executive vice president and chief of staff.

It is focused on being the bridge between the company’s executive leadership and its mid-level managers and committed staff members, who drive the business forward.

In its 19th year managing the business side of medicine for its clients, MedBridge now boasts nearly 50 employees. Accounting for growth is a crucial part of the company’s culture and success, according to Loomer.

“Setting these four individuals apart from our growing management team allows us to ensure that every new client, every business decision and every staff member has been vetted and considered in our growth plans,” she said.

The senior management team consists of directors of finance and analytics, revenue-cycle management, client services and clinical services.

The unit features three MedBridge veterans, each with nearly a decade of service to the company, and one recent addition with nursing and management experience.

Caleb Rhoads is the director of finance and analytics. He provides fiscal oversight, budgetary control and analytical expertise to MedBridge clients. This allows MedBridge to monitor trends for each client and identify opportunities for increased profitability or cost savings on which to capitalize.

Rhoads is in charge of leveraging the company’s deep analytical findings into a fully customized reporting suite for all clients, providing personalized insight that is critical to their decision-making.

Rhoads, who marks 10 years with MedBridge in December, previously served as controller. He became financial services director in 2010 before accepting his current position.

Shannon Leal, accounting manager since 2011, was promoted to controller upon Rhoads’ appointment to the senior management team.

Ashley Nagaoka is now director of revenue cycle management, overseeing the daily operations of MedBridge’s revenue cycle, namely the Patient Services and Billing and Accounts Receivable departments. She supports the managers of those departments.

Nagaoka ensures the revenue cycle runs smoothly by bringing her understanding of insurance collections and contracts to the team. She has been with the company since 2009, previously serving as accounts receivable coordinator, resource manager and accounts receivable manager.

Audrey Dunlop has taken the reins as director of client services, wherein she serves as the main contact for all of MedBridge’s surgery center and physician practice clients. Dunlop ensures clients are well taken care of and administratively compliant for accreditation and certification.

With years of revenue cycle operational oversight and on-the-ground experience at ASCs, she can speak into current processes at the facility level and provide solutions and training in the changing health care atmosphere.

Also at MedBridge for 10 years, Dunlop most recently served as general manager since 2012. She has worked in other roles including accounting, patient care, surgery center development and licensure/accreditation, nursing-staff supervision, partner relations, human resources and surgery scheduler coordination.

Patty Harrison, MN, BSN, RN, became MedBridge’s Southern California director of clinical services in the first quarter of 2015, but her role recently was expanded to include Northern California.

Harrison oversees clinical operations for MedBridge’s ASCs and is responsible for achieving and maintaining all accreditation and certification standards for each center. Her expertise lies in project development and business advancements in the surgical arena.

With some 10 years of nursing and management experience, she guides each ASC to achieve excellence in health care standards and quality patient care. She has successfully managed and operated medical outpatient and surgical centers through a collaborative approach among surgeons and staff.

Harrison has been involved in medical volunteerism programs locally and abroad, is a recipient of several nursing awards, and is regularly named on the Becker’s ASC Review annual list of ASC Administrators to Know.

“MedBridge has been committed to growing and changing since our inception, and this is even more critical in today’s shifting health care landscape,” Loomer said.

“We are constantly asking ourselves what we can do differently — smarter, better, faster — to support the surgeons and specialists who trust us to manage their businesses. From daily processes to overarching infrastructure changes, we aim to be innovative and proactively ahead of the industry,” she said.

Additional information is at www.MedBridge.md.

— Ryan Graff for MedBridge.


Support Noozhawk Today

You are an important ally in our mission to deliver clear, objective, high-quality professional news reporting for Santa Barbara, Goleta and the rest of Santa Barbara County. Join the Hawks Club today to help keep Noozhawk soaring.

We offer four membership levels: $5 a month, $10 a month, $25 a month or $1 a week. Payments can be made using a credit card, Apple Pay or Google Pay, or click here for information on recurring credit-card payments and a mailing address for checks.

Thank you for your vital support.

Become a Noozhawk Supporter

First name
Last name
Select your monthly membership
Or choose an annual membership

Payment Information

Membership Subscription

You are enrolling in . Thank you for joining the Hawks Club.

Payment Method

Pay by Credit Card:

Mastercard, Visa, American Express, Discover
One click only, please!

Pay with Apple Pay or Google Pay:

Noozhawk partners with Stripe to provide secure invoicing and payments processing.
You may cancel your membership at any time by sending an email to .(JavaScript must be enabled to view this email address).

  • Ask
  • Vote
  • Investigate
  • Answer

Noozhawk Asks: What’s Your Question?

Welcome to Noozhawk Asks, a new feature in which you ask the questions, you help decide what Noozhawk investigates, and you work with us to find the answers.

Here’s how it works: You share your questions with us in the nearby box. In some cases, we may work with you to find the answers. In others, we may ask you to vote on your top choices to help us narrow the scope. And we’ll be regularly asking you for your feedback on a specific issue or topic.

We also expect to work together with the reader who asked the winning questions to find the answer together. Noozhawk’s objective is to come at questions from a place of curiosity and openness, and we believe a transparent collaboration is the key to achieve it.

The results of our investigation will be published here in this Noozhawk Asks section. Once or twice a month, we plan to do a review of what was asked and answered.

Thanks for asking!

Click Here to Get Started >

Reader Comments

Noozhawk is no longer accepting reader comments on our articles. Click here for the announcement. Readers are instead invited to submit letters to the editor by emailing them to [email protected]. Please provide your full name and community, as well as contact information for verification purposes only.

Daily Noozhawk

Subscribe to Noozhawk's A.M. Report, our free e-Bulletin sent out every day at 4:15 a.m. with Noozhawk's top stories, hand-picked by the editors.

Sign Up Now >

Meet Your Realtor Sponsored by Village Properties

Photo of Dianne and Brianna Johnson
Dianne and Brianna Johnson
"We are committed to making our clients feel special by providing the concierge level service they deserve."

Full Profile >